Main Info
The Main Info tab has two sections:
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General Data - This section lets you introduce the product's main characteristics, those which are most visible to the final customer.
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Business Process Configuration - This section lets you configure the policy coverage, policy administration, the scheduling of payments and billing, the management of claims, the tariff type, and more.
A Draft product is always editable. So, when you save your product as Draft, you can come back to edit it, as many times as needed. Once a product is active - namely, the product is in Approved business status, you must create a new version of it, in order for the product to become editable. After editing, you must manually approve the new product version. For details about adding a new version to your product, go to the Product Operations section, on the Managing Insurance Products page.
Understanding default vs specific settings, when configuring products:
A default setting uses the default values from the Insurance Parameter set up in your Portal > Settings > Insurance parameters. A specific setting uses values which differ from the default ones - values that you only configure for that specific field, section, or product.
General Data Section
Below, an example of the available configuration fields, with some details inserted, for a Draft product:
In this section, generally describe your new product. The following fields are available:
| Field | Description |
|---|---|
| Insurance Product Type | Click the dropdown to select a Type of insurance for your insurance product - ex. Auto, Health, Home, Travel. See Insurance Types for details. |
| Insurance Product Code | Use this text area to fill in the code of the insurance product. |
| Name | Insert the name of your insurance product. |
| Currency | From the dropdown list, select a currency for your insurance product. |
| Start Date | Pick the date when your product becomes available. |
| End Date | Pick the date when the availability of your product ends. |
| Maximum Discount (%) | Set the maximum percentage of the commercial discount which can be offered in the sales process for your product. This field allows numeric values. |
| Maximum Commission (%) | Set the maximum percentage of the commission which can be offered to intermediary sellers. This field allows numeric values. |
| Description | Field for describing the insurance product (500 characters). |
| Commercial Text | Field for commercial text (300 characters). |
After inserting the required information, move to the next section of the tab.
Business Process Configuration
Below, an example of the available configuration fields, with some details inserted, for a Draft product:
In this section, the following fields are available:
Policy Coverage
| Field | Description |
|---|---|
| Total Indemnity Limit | Insert the maximum coverage amount provided per insurance policy. |
Policy Administration
| Field | Description |
|---|---|
| Free Withdrawal Period Limit Days | Set the limit (expressed in days) for the free withdrawal period, if any. This value is necessary for the cancellation processes. |
| Renewal type | Choose the type of the insurance policy renewal. The option set values are: [none], No (default), Automatic renewal, and Renewal offers. If you choose Automatic renewal, the following option set fields become available: - Renewal Validity - where the options are: Yearly, Monthly, and SameValidity. - Renewing Policy - where the options are: [none], Same Policy and New Policy. - Renewal Tariff - where the options are: Same tariff and Actual tariff. - No of Days Before Renewal - Insert the number of days before policies reach maturity that the system can use to notify you about the coming renewal opportunity. |
| Prorata Type Configuration | Set the proportion rate type for premium payments. The option set values are: - Default if you allow the generic setting to be used. - Specific if you want to set a specific rate. When you choose this option, the Prorata Type option set becomes available and you can choose between the following specific values: Daily and Monthly. |
Payments Schedule & Billing
| Field | Description |
|---|---|
| Payment Period Grace (days) | Insert the number of days for the payment grace period. |
| Write off | Set the tolerance threshold for writing off payments that fall shorter than the expected agreed installment amount (for example 74.5$ instead of 75$). The option set values are: No write-off, Default, and Specific Write-off. Choose: - No write-off if no rule for writing off is applied for your product. - Default if you allow the default write-off settings to be used. - Specific Write-off if you want to set the value for this parameter yourself. When you choose the Specific Write-Off option, a Json pop-up appears and you can add your own key-value pairs, per different currencies. Set the desired values for this parameter. The values you insert are automatically saved. Below, an example of the Json pop-up, with some added values:  |
| Premium Invoice Generation | Configure the values to be used for automatic premium invoice generation. The option set values are: Default, Specific SGDAY* and Specific Day. Choose: - Default if you allow the default setting to be used for automatic invoice generation. - Specific SGDAY if you want to set a specific day for invoice generation. When you choose this option, the No. of Days in Advance (SGDAY) field becomes available and you can insert a specific number. - Specific Day if you want the automatic invoice generation to be performed by the system on a specific day of the month. When you choose this option, the Specific day of the month field becomes available and you can specify a day of the month for generating the invoice. |
*SGDAY translates to Statement Generation Day - This parameter stores the number of days in advance (before the payment due date), for automatically generating an invoice for a scheduled payment (installment) on a policy.
Claims Management
| Field | Description |
|---|---|
| Claim Notification Period Limit (hours) | The period during which the claimant can notify the damage produced - in order to open a claim on a policy that contains this insurance product, expressed in hours. |
| Update Indemnity Limit | Check the box in order for the system to make automatic updates of the indemnity limit, after every claim payment. |
Tariff Configuration
You can use two types of rating models:
1. Top down - where pricing and underwriting is made at product level.
Per product pricing means you add a generic formula on product level, no matter how many coverages, or riders it has. For example, for a health insurance product, the customer receives a policy (with a list of coverages and riders, that appear on the policy), but no matter of what is included in the policy, the customer will pay 50 Eur/ month if their age < 60 years and 60 Eur/ month if their age is >= 60. So, the premium is not calculated for each coverage, it's a general price, calculated on product level.
2. Bottom up - where pricing and underwriting can be set from peril (risk), or coverage level and, then, they can be aggregated at product level. Use this approach to attach individual formulas per each product item (coverage).
The available fields are as follows:
| Field | Description |
|---|---|
| Tariff Type | The tariff type options. The option set values are: Per Coverage and Per Product. |
| Underwriting Type | The underwriting type options. The option set values are: Per Coverage and Per Product. |
Below, an example of the available tariff configuration fields:
After configuring all of the above, click Save and reload.
The other tabs become available and you can see them at the top of the screen.