Flow Map

This map shows the user the steps in a flow, the rules and transitions. The difference from the Digital Journey Map is that this map only shows one flow as oppose to the digital journey map that shows all flows in a journey.

IMPORTANT!
The flow control is available only for Form Driven Flows of type wizard.

The Flow map exhibits the actions performed on a step configured in Flow Control. To do so:

  1. Open the Innovation Studio, open the main menu, select the Digital Journey chapter, click on the Form driven flow.
  2. Select the existing Form driven flow you wish to modify or create a new one.
  3. After opening the flow, click on ''Flow map''.

  4. Click on a step to see the UI configurations or the rule for flow control. Configure to add a step or an action or a transition.

    5. For example, step 3 is a default step, step test is a processor step, the passed step is a rule and the status 3 is a action performed after the step 3 data is saved and the action is triggered.

  5. Click the ''Save and reload'' button to save the changes.