Retail banking, or consumer banking, refers to providing financial services to individual consumers. It's a way for financial institutions to offer their services and help individuals manage their finances securely. The services that retail banks offer are: credit lines, checking and savings accounts, mortgages, personal loans, credit cards, and others.

An accurate and personalized customer record is an essential component of any data-driven initiatives, being a prerequisite for better personalization, targeting, offer optimization, customer retention and measurement. In this respect, customer data is a critically valuable asset.

The FintechOS Customer 360 for Private Individuals digital solution offers the possibility of collecting, verifying, and processing customer's personal information in order to have easy access to the customer's profile and accelerate the onboarding process.

The Customer 360 for Private Individuals digital solution uses the information from Banking Product Factory to display the list of banking products used by a customer. Used in conjunction with Loan Management, it displays the customer's banking contracts and agreements.