Configuring the Business Workflows Processor

The Business Workflows Processor uses rules-driven business transitions between statuses to help a bank employee see the status of the application. With this data, a institution can review analytics for performance or customer experience such as a sales funnel It is the process prospects go through to become a customer. Each stage of the funnel takes the buyer one step closer to making a purchase.. It renders the status of a record in the workflow and provides processing that must occur for it to move to the next step in its life-cycle. For the SME Mobile Lending, there is an end-to-end, self-service flow.

Access Fintech OS Studio > Automation Blocks > Business Workflows > FTOS_BASME_CorporateLoan. It is attached to the entity FTOS_BASME_Loan. These are the following configurations:

The statuses are changed by the server script named FTOS_BASME_ChangeStatusApplicationLoan.

Status	Description
New	The first status after the user clicks Let's start.
Destination 1 selected	The status after the selection in 2 Find the right financing offer.
Destination 2 selected	The status after the selection in 3 Let's find a financing offer.
Product selected	The status after the customer selected one product and clicked Continue.
Company confirmed	The status after Company Identification.
Company questions answered	The status after Company Details.
Company role selected/ Company role manual input	The status after Applicant Details depending on how the role was selected automatically or manually.
Contact info and consents submitted	The status after Contact Information and Consent.
Contact info validated	The status after Contact Validation in case the information was validated.
OTP or email failed to be sent	The status when the system fails to send the codes.
OTP or email failed to be validated by user	The status after the user has not managed to insert the right code for more than five times.
Disclosures answered	The status after Disclosures.
DIP triggered	The status after the customer clicked Continue on the Disclosures page and arrived on the page We're verifying your application.
DIP passed	The status when the customer qualifies for a loan.
DIP failed	The status when the customer does not qualify for a loan.
OCR launched	When the user arrives at the scanning of ID.
OCR passed	The status after the user passes the OCR.
OCR failed	The status after the scanning of the ID has failed more than five times.
Liveness launched	The status after the user launches the step Time to Take a Selfie.
Liveness passed	The status after the user passes the selfie.
Liveness failed	The status after the user does not pass the selfie more than five times.
Documents uploaded manually	The status after the user uploads the company documents by hand.
Documents uploaded via Experian	The status after the user uploads the company documents using the integration.
Documents provided	The status after the user uploads all the company documents.
Application submitted for UW	The status after the user sends the application for review by the bank.
Loan request approved	The status after the loan was approved.
Loan request rejected	The status after the loan was rejected.
Offer selected	The status after the user selected a product.
Contracts generated and sent	The status after the step documents are sent via email to the borrower.
Contract not sent	The status in case the system did not manage to generate and send the contract.
Contract Signed by main applicant	The status after the borrower signs the contract.
Contracts sent to other partners	The status after the documents were sent to the business associates.
Contract Signed by all partners	The status after the business associates signed the documents.
Contract posted	The contract was sent to Core Banking successfully.
Contract posting failed	The contract was not sent to Core Banking successfully.
Expired	The status when an application passes the time allocated for its finish. The scheduled job `FTOS_BASME_SetSMELoanApplicationExpired` runs at 12 a.m. to turn the applications that are older than thee days with the statuses: New Destination 1 selected Destination 2 selected Product selected Company confirmed Company questions answered Company role selected/ Company role manual input Contact info and consents submitted Contact info validated Disclosures answered DIP triggered DIP passed OCR launched OCR passed Liveness launched Liveness passed Documents uploaded manually Documents uploaded via Experian Documents provided Application submitted for UW Loan request approved Offer selected Contracts generated and sent Contract Signed by main applicant Contracts sent to other partners Contract posted Contract posting failed.

For more details, see Business Workflow.