Time to Take a Selfie

The Time to take a selfie screen allows you to confirm your identity by taking a selfie. However, you need to follow a few conditions:

  • Keep a straight face;

  • Consider good lighting conditions;

  • Make sure the face is clearly visible.

Click Take a selfie.

This option allows you to open the camera and take a photo. The photo is taken by our automation processor Face Recognition with Liveness. This photo of the ID is later compared with this selfie, to match the appearance of the customer:

  • If the first attempt to take the selfie is successful, the system directs you to the Document Hub. From there, choose Company documents.
  • If the first attempt to take the selfie is unsuccessful, then you have five more tries. Once the final attempt has failed, you cannot continue the process and a rejection screen is displayed.
NOTE  
This number of retries can be modified within SMEL_Liveness.