Adding Payment Requests

Payment requests are automatically registered by your system - for example, when you use the Bank Statements functionality to upload your bank statement files or when you receive an API call, with the payment request details. Consequently, the Outgoing Payment Requests list view is continuously updated, helping you understand the requests for payment you received, in real time.

However, there are cases when you need to manually insert a new payment request. For example for a one-time payment that goes towards a consultancy company.

NOTE  
The payer's details (e.g. your company) can be auto-filled by the system. For this you have to configure a default Payer Name and IBAN, set in the processor FTOS_PYMT_OutgoingPayments_PayerDetails.

Take the below steps for adding a new payment request:

In order to insert a new payment request, you must launch the Outgoing Payment Request Form. In order to do so, take the following steps:

  1. At the top left corner of your FintechOS Portal, click the main menu icon to open the main dropdown list.

  2. From the main list, click Billing and Collection. A second dropdown opens.

  3. Next, click Outgoing Payment Requests to go to the Outgoing Payment Requests List.

  4. Inside the Outgoing Payment Requests List page, click Insert, at the top right of your screen. This launches the Outgoing Payment Request proposal form. For more details about how this form is structured, go to the Outgoing Payment Request Form section, from the Outgoing Payment Requests page.

Proceed to the next step.

When you open the Outgoing Payment Request form, you can see the Payment Request, Payment Beneficiary and Payer Details sections and, also, you can see that some fields are gray - those are non-editable fields; they are automatically filled in by the system.

Proceed to insert the necessary details into the Payment Request section, as follows: 

Field Name Description
Payment No Give a registration number to the outgoing payment.
Created On The day when the request is created. This is automatically filled in by the system.
Payment Amount The amount to be paid.
Currency The currency of the incoming payment.
Reference No The reference number for the outgoing payment. This is automatically filled in by the system.
Payment Type Use the option set to select a type for the outgoing payment. The types are as follows:

  • paymentOrder

  • brokerPremiumPayment

  • paymentUnallocated

  • bankCharges

  • outgoingPayment
Payment Due Date Use the option set to select a due date for the payment.
Scheduled Date Use the option set to schedule the payment date.
Proposed By The user who registers the initial payment. This is automatically filled in by the system.

Below is an example of the Payment Request section:

New Payment Request Header Section

Next, proceed to insert the necessary details into the Payment Beneficiary section, as follows: 

Field Name

Description
Beneficiary Type Use the option set to select a beneficiary type for the payment. The types are as follows:
  • insured
  • contractor
  • policyBeneficiary
  • broker
  • serviceProvider
  • other
Beneficiary Category Use the option set to select a beneficiary category for the payment. The categories are as follows:
  • Other
  • Individual Person
  • Legal Person
Name The name of the payment beneficiary.
IBAN The IBAN of the beneficiary.
Bank This is the bank of the outgoing payment beneficiary. It is automatically filled in, based on the IBAN number provided.

Below is an example of the Payment Beneficiary section:

New Payment Request Middle Section

If not auto-filled, proceed to insert the necessary details into the Payer Details section, as follows: 

Field Name Description
Name The name of the payer - that is your company. This is automatically filled in by the system.
IBAN The IBAN of the payer. This is automatically filled in by the system.
Bank The bank of the payer. This is automatically filled in by the system.
Comments This area is for comments. Insert details relevant for the user that is going to approve your request for payment.

Below is an example of the Payer Details section:

New Payment Request Bottom Section

If you press Save and close before completing the flow (submitting your request), the record is saved in Draft status and you can come back at it, at a later date.

Below, you can see an outgoing payment request in Draft status.

Draft Return

To complete the flow, proceed to the next step.

Once you finished inserting the necessary details, locate the Propose Payment Return button, at the bottom of the form, and click it to submit your request to the outgoing payments flow.

After pressing Propose Payment Return, you can see, at the top left of your screen, that your record is in Proposed status.

Below is an example of an outgoing payment request in Proposed status.

Proposed Status

Click Save & Close at the top right of your screen.

HINT  
You can easily find your Draft payment request in the Outgoing Payment Requests List page, at a later date. If needed, use the Search by Status option to find your record.