Create the Channel Configurations

1. Log into the FintechOS Studio using a developer account.
2. From the menu, click Admin > Omnichannel Communication Automation > Channel Configurations.
3. The page Channel Configurations List is displayed. Click on the Insert button to add a new channel configuration.

   

The Add Channel Configurations page appears which allows you to create a new configuration.

4. Fill in the following fields:

   

   Field	Data type	Description
   Name	Text	Insert a suggestive name.
   Code	Whole number	Insert a unique code.

5. At the top-right corner of the page, click the Save and reload icon to save the changes. The Edit Channel Configurations page appears.