Viewing Activities
The Activities tab has four sections: Actions, Activities, Internal Campaign Activities, and Control Group for an overview of the campaign. In this step, the generated activities at campaign level are displayed.
Actions
This section displays the actions generated through a campaign. The following data is displayed:
Field | Description |
---|---|
Stage | The campaign stage. |
Identity | The unique campaign identifier. |
Date | The campaign actions start date. |
End Date | The campaign actions end date. |
The client's email address. | |
Phone Number | The client's phone number. |
Channel | The communication channel. |
Status | The campaign status: Scheduled, In progress, Notified, Cancelled, Error. |
Message Status | The message status. |
Message Template | The message template. |
Name | The campaign number. |
Not Sent | If selected, the campaign messages are not to be sent for this account. |
Not Sent Reason | The reason why messages are not to be sent for this account. |
List Member | The audience list member. |
CC Email Addresses | Alternative email address to be added in the CC field. |
BCC Email Addresses | Alternative email address to be added in the BCC field. |
Account Name | The name of the account. |
PIN | The account's PIN number. |
Fiscal Registration No | The fiscal registration number of a corporate account. |
Commercial Registration | The commercial registration number. |
Activities
This section displays the activities generated through a campaign. The following data is displayed:
Field | Description |
---|---|
Stage | The campaign stage. |
Identity | The unique campaign identifier. |
Date | The campaign activities start date. |
End Date | The campaign activities end date. |
The client's email address. | |
Phone Number | The client's phone number. |
Channel | The communication channel. |
Status | The campaign status: Scheduled, In progress, Notified, Cancelled, Error. |
Message Status | The message status. |
Message Template | The message template. |
Assigned User | The user the campaign activity is assigned to. |
Not Sent | If selected, the campaign messages are not to be sent for this account. |
Not Sent Reason | The reason why messages are not to be sent for this account. |
List Member | The audience list member. |
Name | The campaign number. |
Account Name | The account name. |
PIN | The account's PIN number. |
Fiscal Registration No | The fiscal registration number of a corporate account. |
Internal Campaign Activities
This section displays sales or administrative internal campaign activities.
NOTE
The Internal Campaign Activities section is populated only if a campaign generates internal campaigns activities. For additional details, see the Internal Campaign Activities page.
The Internal Campaign Activities section is populated only if a campaign generates internal campaigns activities. For additional details, see the Internal Campaign Activities page.
Field | Description |
---|---|
Activity Type | The activity type: sales or administrative. |
Activity Subtype | The activity subtype. |
Activity status | The activity status. |
Account Name | The name of the account. |
Account PIN | The account PIN. |
Stage | The campaign stage. |
Control Group
This section displays the control group team members. The following data is displayed:
Field | Description |
---|---|
Stage | The campaign stage. |
Activity Date | The date when the activity is created. |
List Member | The audience list member. |
Entity Type | The entity type. |
Customer | The customer name. |