Viewing Activities

The Activities tab has four sections: Actions, Activities, Internal Campaign Activities, and Control Group for an overview of the campaign. In this step, the generated activities at campaign level are displayed.

Actions

This section displays the actions generated through a campaign. The following data is displayed:

Field Description
Stage The campaign stage.
Identity The unique campaign identifier.
Date The campaign actions start date.
End Date The campaign actions end date.
Email The client's email address.
Phone Number The client's phone number.
Channel The communication channel.
Status The campaign status: Scheduled, In progress, Notified, Cancelled, Error.
Message Status The message status.
Message Template The message template.
Name The campaign number.
Not Sent If selected, the campaign messages are not to be sent for this account.
Not Sent Reason The reason why messages are not to be sent for this account.
List Member The audience list member.
CC Email Addresses Alternative email address to be added in the CC field.
BCC Email Addresses Alternative email address to be added in the BCC field.
Account Name The name of the account.
PIN The account's PIN number.
Fiscal Registration No The fiscal registration number of a corporate account.
Commercial Registration The commercial registration number.

Activities

This section displays the activities generated through a campaign. The following data is displayed:

Field Description
Stage The campaign stage.
Identity The unique campaign identifier.
Date The campaign activities start date.
End Date The campaign activities end date.
Email The client's email address.
Phone Number The client's phone number.
Channel The communication channel.
Status The campaign status: Scheduled, In progress, Notified, Cancelled, Error.
Message Status The message status.
Message Template The message template.
Assigned User The user the campaign activity is assigned to.
Not Sent If selected, the campaign messages are not to be sent for this account.
Not Sent Reason The reason why messages are not to be sent for this account.
List Member The audience list member.
Name The campaign number.
Account Name The account name.
PIN The account's PIN number.
Fiscal Registration No The fiscal registration number of a corporate account.

Internal Campaign Activities

This section displays sales or administrative internal campaign activities.

NOTE  
The Internal Campaign Activities section is populated only if a campaign generates internal campaigns activities. For additional details, see the Internal Campaign Activities page.
Field Description
Activity Type The activity type: sales or administrative.
Activity Subtype The activity subtype.
Activity status The activity status.
Account Name The name of the account.
Account PIN The account PIN.
Stage The campaign stage.

Control Group

This section displays the control group team members. The following data is displayed:

Field Description
Stage The campaign stage.
Activity Date The date when the activity is created.
List Member The audience list member.
Entity Type The entity type.
Customer The customer name.