Motor Insurance

Motor Insurance provides financial compensation to cover any injuries caused to people or their property. You have to have motor insurance before you can drive your vehicle in a public place. It protects you, your vehicle, and other motorists against liability in case there is an accident.

In the title field, enter a name for the product. Optionally, you can click the ellipsis button (...) to also provide a description and/or an availability period. Below, fill in the following product configurations.

Main Info

The Main Info section defines the currency used for the insurance's associated prices and values and the insured objectsClosed Item or entity that is covered by an insurance policy..

Parameter Description
Insurance Choose the currency for the insurance's associated prices and values.
Insured Object(s) Choose the insured objects and their features that must be input by the applicant.
  1. Click +Add insured object to select one of the Insured Objects available in the context of the product template.
  2. Choose any attributes of the insured object that must be input by the applicant (required in Product Formulas e.g. for underwriting or pricing). Each attribute is based on a Lexicon Term available in the lexicon context of the product template.
    HINT  
    In the attributes' pop-up window, you can click +New Attribute to quickly add a new lexicon term or Product Settings to edit the current lexicon term.

If the product template has multiple insured objects available, you can repeat the process to add additional insured objects.

E.g.: Household defined by Building Class, Building Materials, Property Condition.

E.g.: Car defined by Car Condition, Engine Type, Mileage.

Coverages

Coverages configure the claim rules (deductibleClosed Amount of money that the insured party must pay before their insurance policy starts paying for covered expenses., indemnity limitClosed Maximum amount of the insurer’s liability for any claim or claims under a policy., and waiting periodClosed Amount of time an insured party must wait before some or all of their coverage comes into effect.) for the various perilsClosed Specific event or circumstance for which an insurance policy provides protection and financial compensation covered by the insurance.

  • Each insured object can be divided into coverages based on its components. For instance, a home insurance can have coverages for the dwelling, garage, and personal belongings. Likewise, a health insurance can have separate coverages for the medical expenses and for the prescribed medications.
  • Coverages can be divided into sub-coverages that group together perils of the same type. For instance, a dwelling coverage can have separate sub-coverages for natural disaster perils (such as earthquakes, floods, hurricanes) and for man-made perils (such as vandalism or burglary).

To set up coverages for your insurance, for each insured object:

Parameter Description
Coverage

Coverages allow you to break down the insured object into multiple components. For instance, a household insured object can be broken down into coverages for building, garage, courtyard, etc.

In an insured object, click + Add coverage and set a name for your coverage (default is Untitled).

Claim rules You can set up claim rules at either the coverage, sub-coverage, and/or peril level to configure the disbursementClosed Payment or distribution of funds from an insurance company to a policyholder, beneficiary, or a third party, in accordance with the terms and conditions specified in the insurance policy. conditions:
  • Indemnity limit: The maximum amount to be paid for any claim or claims under the policy.
  • Deductible amount: The amount of money that the insured party must pay before their insurance policy starts paying for covered expenses.
  • Waiting period: The amount of time an insured person must wait before some or all of their coverage come into effect.
Sub-coverages

Sub-coverages group together specific types of perils, for instance FLEXA (Fire, Lightning, Explosion, Aircraft Fall).

Inside a coverage, click + Add sub-coverage and set a name for your sub-coverage (default is Untitled).

Perils

Perils are specific events or circumstances for which an insurance policy provides protection and financial compensation. You can select perils like lightning, accidents, vandalism, etc. as defined in the Insurance Peril settings.

Inside a sub-coverage, click +Add peril and set a name for each event covered by the insurance (default is Untitled).

HINT  
In the perils' pop-up window, you can click Add perils in Product Settings to open the Insurance Peril settings and add a new peril.

Underwriting

The underwriting rules determine an applicant's eligibility for the product and whether or not a manual approval process is required (available only for rules based on Product Data Sets). You can define underwriting rules at the insured object or at the coverage level to differentiate between eligibility for specific coverages or for the insured object as a whole.

To create a rule, click the + sign next to the desired insured object or coverage and select one of the following options:

  • Add Rule - Follow the sentence-based interface to configure a condition based on a Lexicon Term (e.g. Property Condition is Good or Excellent).
    HINT  
    In the attributes' pop-up window, you can click +New Attribute to quickly add a new lexicon term or Product Settings to edit the current lexicon term.
  • Add Formula - Use Product Formulas that return a boolean result ("True" for approval and "False" for rejection);
  • Add Data Set - Use Product Data Sets for the evaluation. This is mandatory if the rule can return an outcome where the application must go through a manual approval process. The data set can return only the Approved, Derrogation, or Rejected results (or an equivalent terminology defined in the Underwriting Data Set Values, e.g. Passed, Manual Analysis, or Not Passed).

For each rule, you can select the used in eligibility option to mark it as a knock-out rule, which automatically disqualifies the applicant if its condition is not met. Otherwise, the rule is submitted to the final approval review.

For the manual approval result, you need to configure the journey to direct the application to a back-office manual approval process. If you are using Multi-Dimensional Data Sets based on cascading data sets, the manual approval outcome must be defined in the top-level data set.

Pricing

Pricing determines how the product's insurance premiumsClosed Amount of money the policy holder pays to the insurance company in exchange for insurance coverage. This payment is typically made on a regular basis, such as monthly or annually. It represents the cost of obtaining and maintaining insurance protection. are calculated. Pricing calculations are based on Product Formulas, allowing you to implement complex decision modeling. You can apply pricing formulas at the insured object, coverage, and/or sub-coverage level.

  1. Select add formula for the chosen insured object, coverage, or sub-coverage.
  2. Select a predefined formula, or write your own (see Product Formulas for details).
NOTE  
If you try to add an attribute that does not exist, the platform will add it as a Lexicon Term with your definition so you can use it again. This way, you can expand and customize the lexicon based on your product requirements.

Plans

Plans determine coverage variations that you want to include in your product's Offers. They are based on the coverages and sub-coverages you have set up in your product.

An initial plan with all coverages disabled is set up by default. To configure your full commercial offering:

  1. Click the + button to add additional plans. You can configure up to 4 plans.
  2. Provide a name for each plan.
  3. For each plan, toggle the available coverages and sub-coverages and mark the ones that are optional.

Documents

Specify the document types required from the customers, as well as the document types provided to the customers. These documents may include identification documents such as a driving license, passport or ID card, or other documents related to the insured object.

Document requests or provisions can be tailored based on the product, the insured object, or the coverage(s) sold.

Parameter Description
Required Documents

Documents that the customer must provide in order to verify identity, income, product eligibility, etc. To add a required document:

  1. Click +Add document.
  2. Select the desired document type.
  3. Select what the document applies to (product, insured object, or coverage).

E.g.: Property title for Insured object Household.

Provided Documents

Documents that must be provided to the customer typically in order to obtain an agreement and/or signature. To add a provided document:

  1. Click +Add document.
  2. Select the desired document type.
  3. Select what the document applies to (product, insured object, or coverage).
  4. Choose if the document is:
    • static: available for download during the journey in their original form, such as "General terms & conditions". This will prompt you to upload a document file.
    • generated: based on templates with specific tokens (the document templates must be previously configured using the Digital Documents Processor). This will prompt you to select a digital document template.
  5. Choose if the document requires signature and/or requires accord.
  6. Select either Drop your file or click to upload.

E.g.: Terms and conditions is static requires accord and requires signature.

Service

The Service section is used to define the configuration structure and characteristics of your insurance product. The following options are available:

Once you’ve configured all the fields, change the status from Draft to Approved to activate your product and enable you to include it in Offers. For details on versions, see Product Life Cycle.