Core Claims Admin 2.0
The v2.0 of Core Claims Admin is compatible with Configuration Management part of Innovation Studio 21.2 and comes with a number of new features and improvements.
This is part of the FintechOS 22 release. Please check the main release notes for more information.
The new dashboard contains the Claim Payments List, Claim Declining Proposals List, Claims List and Claim Reserves List sections.
First Notification of Loss
The Core Claims Admin module for registering a new claim record starts from the First Notification of Loss (FNOL) page. Use the FNOL menu to insert information about the policy, the notifier, the people involved, and upload the requested documents. Read more about this in the documentation.
Core Claims Admin can be configured anytime after the FNOL is initiated. Go to the FNOL list page and select the desired FNOL. Go to View Claim to open the Core Claims Admin wizard and create a new claim record. The wizard has eight steps to help you complete the processing of the claim. Read more about this here.