Transaction History

This section of Online and Mobile Banking displays the history for the following banking products:

• Current, basic and saving accounts
• Term deposits
• Loan accounts (personal and mortgages).

There are two paths to view the Transaction History:

• To view the independent history of each account in particular:
  • click View account and scroll down to the history section. The data here is displayed via a call to Core Banking.

  

  There is a dedicated section to the transaction history of that account with the payments initiated and received. It has the same functioanlities as the standard Transaction History page: filters for searching for determined transfers, downloading statements, expanding the details of a transfer.

• Access the Homepage of Online and Mobile Banking, and scroll down to the history section.

  This widget displays the last ten transactions from all the accounts or the last transactions from the current account. To change the behavior, see Parameterization.

  Click the View more button that opens the whole transaction history on all accounts.

  

The grid Transaction History has the following fields:

To view the Transaction History expanded:

1. Click View more. It opens a custom form.

   

2. The page contains the list of transactions, the filters, the search button.

   Click Apply filter to search for a transaction based on the criteria you need, such as:

   • from (select a beginning date)
   • to (select the ending date).

   

   Be sure to insert dates in both fields, in order for the system to determine an interval of time when to search for transactions. Click again on Apply filters after the dates have been inserted.

   or

   Click Filter to open additional filters:

   Field	Description
   Payment Direction	Select between: Debit: Click to display only the debit transactions; Credit: Click to display only the credit transactions.
   Payment Type	Select between: Credit Transfer Budget Transfer SEBRA Payment Currency Transfer Cash Out Cash In Budget Multiple Transfer Memorial Order Multiple Row.
   Amount	Select between: Min: Insert the value (e.g., 45); Max: Insert the value.
   Period	Select between (after a checkbox is selected the From and To field are populated by the system with the dates): Last 3 days week 2 weeks month 2 months. Current week month.

Details presented for budget payments are:

• regulatory report type
• creditor payment category
• debitor payment category
• document number
• document date
• ultimate debitor name
• tax payer type
• tax payer ID
• begin date
• end date.

Download bank statements

At the end of each row of each transaction, there is the possibility to download the pdf with the transfer statement. Three types of files are generated:

• file with details about one transaction

  On the Transaction History page, click Download to have the statement on the local device.

• 

• file with all/specific transactions

  

  1. From the homepage, click View account.
  2. From the Account page scroll down to the Transaction History.
  3. Filter the transactions using the criteria to view specific transactions. The system displays the relevant transactions based on the filters applied.
  4. A pop-up is displayed asking you to choose the file extension. Choose between EXCEL or PDF.
  5. Click Download all to generate the file only with all/the selected transactions.

See Details of a Transaction

The details of the transaction are:

Redo Payment

A previously executed payment can be re-initiated with the same data. Depending on the type of payment, it saves all the fields that had values inserted. Some payment schema types have more fields than others.

To redo a transaction, a payment must meet the following criteria:

• they have the status Executed,
• they were initiated by the user in the Online and Mobile Banking application, i.e., they were not over-the-counter transactions
• they are not utility payments and bulk payments.

To redo a payment, follow these steps:

1. From the homepage, access Transaction History.
   NOTE  
   This functionality may not be displayed here if the system parameter Parameterization does not have the right value.
2. Click to expand a payment.
3. Click the Redo button. The system displays the Make a Payment screen with the fields already filled in with the data for the previous payment.
4. All the fields are editable.
5. Click Review Payment. The page Review Payment Details is displayed. It contains the read-only data:

   Field	Description
   From	The source account.
   To	The beneficiary name and account.
   Available balance	The sum available in the FROM account.
   Total	The total amount to be paid in the currency of the source account.
   Payment amount	The amount to be transfered.
   Payment type	The type of the payment: Non-SEPA SWIFT Payments/Intra-BankOwn Account/Foreign Exchange/Intra-BankOther customer from the same financial institution/Instant Payments/High-value domestic payments OR Urgency/Small value domestic payments/SEPA Instant/SEPA Payments/TARGET2.
   Execution Date	The date when the amount arrives in the account of the beneficiary.
   Payment reason	The reason for the transfer.

6. To proceed, click Confirm. To cancel, click Back.

7. The page Terms & Conditions is displayed with the message The OTP Service is to protect the use of your account by requiring you to authenticate your identity using a one-time password ("OTP"), which shall be transmitted through the short message service ("SMS") by Bank to your mobile number registered under your account, for transactions that require such OTP for authentification purpose. We'll use the phone number +40*******44. Click Send.

   A pop-up window is displayed with the message: Please insert the code received in order to authorize the payment of value and currency for a to account the account number. To sign the payment, an email was sent with a code. To verify the identity of the user, the code must be inserted in the Online and Mobile Banking page. The email address is taken from the database. There are six boxes where to insert each letter of the OTP. To verify the OTP inserted, click Authorize.

   If the code was not sent, click Re-send code.

   If you have trouble seeing the code, click Call me.

   If the code inserted was wrong, then the user is directed to the page Wrong authorization code with the following message: You have 4 remaining retries. If you want to try again, click Send. If you want to try again later, select Try again and you will be directed to the Homepage. The payment will remain initiated, and you will be able to sign it for the Order List.

   Click Send to reinitiate the signature process.

   Click the Try later button to save the payment and re-initiate it from the List of Orders and Multiple Authorizations of a Payment.

   NOTE  
   For details on how the OTP was configured, see FTOS_IB_Payment.

8. On the confirmation page, the message Your payment has been registered successfully. is displayed. If it is the case to be a joint signature, there is the message The payment has been posted in the Order List for the joint authorized Approver to sign. Click Home to return to the Homepage. The payment Id is in the status authorized.

   NOTE  
   At every two minutes, the scheduled job named FTOS_IB_PaymentsQueue runs to send the payment to Core Banking after it has been authorized by all the persons needed and its status is Authorized.

Account details

The following details are displayed:

Request Account Statement

From the Account Detail section, click Request account statement. The Account Statements section is displayed generated for the respective account specifying a period.

The following fields are displayed:

Click Generate Account statements. A list of statements is displayed:

• to download a particular statement, click the download icon on the same row as the statement in question.
• to download all the statements, click the button Download all at the top of the list.

Transaction Initiated

For the transactions with a different authoring than the person initiating the payment: For details on the signature engine, see Signature Engine & Administrative Rules.