Overview

Retail banking, or consumer banking, refers to providing financial services to individual consumers. It's a way for banks to offer their services and help individuals manage their finances securely. The services that retail banks offer are: credit lines, checking and savings accounts, mortgages, personal loans, credit cards, and others.

An accurate and personified customer record is an essential component of any data-driven initiatives, being a prerequisite for better personalization, targeting, offer optimization, customer retention and measurement. In this respect, customer data is a critically valuable asset.

The FintechOS Single Customer View (Private Individuals) digital journey, offers the possibility of collecting, verifying, and processing customer's personal information in order to have easy access to the customer's profile and accelerate the onboarding process.

This guide explains how to:

• Onboard retail customers

• View or edit detailed company information