Pet Scan Results

This step aims to help the parties - insurer and insured, to be on the same side, since correctly specifying the pet breed is required in order to produce a correctly priced quote. By this step, the Pet Insurance solution already handled the verification of the provided pet image against a pet image database. As a result of the comparison, the solution returns a name for the pet breed. The screen allows the pet owner to either confirm or invalidate the breed name on display. For this step, the values inserted by the user are stored in the Pet entity.

From here:

  • When the user taps Yes, indicating that the breed is correct, the Breed Character page is displayed.

  • When the user taps No, indicating that the breed is incorrect, the Manual Pet Details page is displayed.

On-Screen Assets

The following user interface components are included with the Pet Scan Results screen:

UI Components Description
Progress Bar The progress bar gives the user a visual answer to the "How much till I get insurance for my pet?" question.
Back Button The back button helps the user to re-take previous steps in the flow.
Help Button The help button allows the user to find support for completing the flow.
Heading Title 1 The following heading title is displayed in the header section: What a cutie!
Supporting text The following supporting text is displayed under the heading title: We need you to confirm whether we’ve identified (pet name) correctly.

Heading Title 2

The following heading title is displayed in the middle section: We think that (pet name) is a (pet breed result)

Subtitle

The following subtitle is displayed in the middle section: Is that correct?
Action Buttons Yes - This button is used to confirm the pet breed result.
No - This button is used to invalidate the pet breed result.
Image Pet Image -The pet image provided by the pet owner.

For details about the default UI style components used for creating the journey, consult the UI Style Components list on the Customer Journey page.

Below is an example of the Pet Scan Results screen:

Pet Scan Results screen

HINT  
For more configurations, consult also the Digital Journey Settings page.