Pet Scan Processor

This screen allows the customer to provide a picture of the pet, by either taking a photo or by adding one. Taking a photo of the pet is emphasized on the screen by color choice (happy path green), since the most recent photo of the pet is understandable more fitting to get the right insurance quotation.

From here:

  • Provided the pet image meets the minimum quality standard, the Pet Scan Results page is displayed.

  • If the resulting pet image does not meet the minimum quality standard, the Manual Pet Details page is displayed.

On-Screen Assets

The following user interface components are included with the Pet Scan Processor screen:

UI Components Description
Progress Bar The progress bar gives the user a visual answer to the "How much till I get insurance for my pet?" question.
Back Button The back button helps the user to re-take previous steps in the flow.
Help Button The help button allows the user to find support for completing the flow.
Heading Title The following heading title is displayed in the header section: Let’s get a photo of (pet name)
Supporting text The following supporting text is displayed under the heading title: We'll try to recognise (pet name)'s breed from your photo so make sure it's a clear picture!
Shape Empty screen area, for camera feedback.
Action buttons Upload the file - This button is used to launch the pet image uploading sub-flow.
Process the picture - This button is used to launch the pet scanning sub-flow.

For details about the default UI style components used for creating the journey, consult the UI Style Components list on the Customer Journey page.

Below is an example of the Pet Scan Processor screen:

Pet Scan Processor screen

HINT  
For more configurations, consult also the Digital Journey Settings page.