Transaction History

This section of Online and Mobile Banking displays the history for the following banking products:

  • Current, basic and saving accounts
  • Term deposits
  • Loan accounts (personal and mortgages).
IMPORTANT!  
To view this section, a user must have account statement ticked in Back-Office Administration, if not the toast message You don’t have the rights to generate account statements and You don’t have the rights to see the transaction history for this account are displayed.
 

There are two paths to view the transaction history:

  • To view the independent history of each account in particular:
    • click View account and scroll down to the history section. The data here is displayed via a call to Core Banking.

  • Access the Homepage of Online and Mobile Banking, and scroll down to the history section. This widget contains the View more button that opens the whole transaction history on an account.

The grid Transaction History has the following fields:

FieldDescription
Transactions The debtor name is displayed for a debit transaction. For a credit transaction, the creditor name is displayed. In case the beneficiary has an alias set, that alias is displayed. If no Alias is configured for the beneficiary, the account number is displayed.
Amount It displays the value of the transaction in the currency of the account in which it was received (ISO3 format).
Date The date when the transaction was executed. Depending on this date, the transactions are displayed from the last transaction to the oldest.
Status The status of the transaction. See Business Workflows Processor.
 

To view the Transaction History expanded:

  1. Click View more.

  2. The page contains the list of transactions, the filters, the search button.

    Click Apply filter to search for a transaction based on the criteria you need, such as:

    • from (select a beginning date)
    • to (select the ending date).

    Be sure to insert dates in both fields, in order for the system to determine an interval of time when to search for transactions. Click again on Apply filters after the dates have been inserted.

    or

    Click Filter to open additional filters:

    FieldDescription
    Payment Direction

    Select between:

    • Debit: Click to display only the debit transactions;
    • Credit: Click to display only the credit transactions.

    Payment Type

    Select between:

    • Credit Transfer
    • Budget Transfer
    • SEBRA Payment
    • Currency Transfer
    • Cash Out
    • Cash In
    • Budget Multiple Transfer
    • Memorial Order
    • Multiple Row.
    Amount

    Select between:

    • Min: Insert the value (e.g., 45);
    • Max: Insert the value.

    Period

    Select between (after a checkbox is selected the From and To field are populated by the system with the dates):

    Last

    • 3 days
    • week
    • 2 weeks
    • month
    • 2 months.

    Current

    • week
    • month.
HINT  
In the row of each transaction, an arrow is displayed to indicate whether the funds were sent or received. The green arrow pointing down signifies that the funds were received and the red arrow pointing up signifies that the funds were sent to an account.

Download bank statement

At the end of each row of each transaction, there is the possibility to download the pdf with the transfer statement. Click Download to have the statement on the local device.

NOTE  
This functionally was not developed within this release.

See Details of a Transaction

The details of the transaction are read-only:

FieldDescription
Transaction IdThe id given to each payment.
Amount in local currencyThe value in local currency.
Currency pairThe two currencies.
Currency exchange RateThe rate at which the bank exchanges the amount.
Payment typeThe type of payment used.
Transaction typeThe type.
Value dateThe date of execution.
Booking typeThe type: credit/debit.
Balance after transactionThe amount left after the transaction.
Balance at beginning of dayThe amount at the start of the day.
Registration dateThe date when the payment was registered.
Processing DateThe date it was processed.
Payment detailsThe details inserted by the user for the payment.

Account details

The following details are displayed:

FieldDescription
Name of the accountThis displays the alias of the account.
IBANThe bank account number which identifies the account.
Account typeThe type of account.

Overdraft

It displays if the account has an overdraft.

Available amount

The balance.

Overdraft limit

The limit of the overdraft.

Used amount

The amount used.

Due date

The maturity date of the overdraft.

Interest rate

The interest rate paid for the overdraft.

Request Account Statement

From the Account Detail section, click Request account statement. The Account Statements section is displayed generated for the respective account specifying a period.

The following fields are displayed:

FieldDescription
From The current date minus 30 days.
To The current date.
Account

The account number (IBAN). Select another IBAN if you which to see the statement from another account.

Select All to see the statement from all accounts of that customer.

Click Generate Account statements. A list of statements is displayed:

  • to download a particular statement, click the download icon on the same row as the statement in question.
  • to download all the statements, click the button Download all at the top of the list.