Onfido / Entrust Identity Verification

Capability: eIDV

Market: US, UK, CEE

Business Capabilities

The Onfido / Entrust connector validates user identity by checking the authenticity of submitted identity documents. It scans the front and back of an ID to compare user-entered data with extracted data. The connector is GDPR compliant; you must delete data manually from your Onfido account.

The connector supports face similarity verification, which compares a photo or video of the applicant to their ID document photo. This adds a biometric layer to the identity verification process.

NOTE  
To learn how to use Onfido with Workflow Designer, go to Onfido page.

Key Features

  • Digitized identity verification: Automates document checks and data extraction from identity documents.

  • Customer acquisition: Simplifies onboarding with a frictionless verification experience.

  • Fraud detection: Verifies document authenticity and flags suspicious submissions.

  • Security: Adds manual review on top of automated validation when warnings are detected.

  • Compliance: Supports KYC and AML requirements at scale.

  • Face similarity: Compares applicant photos or videos against ID document photos using standard, video, or motion capture modes.

Applications

  • Customer onboarding

  • Account opening

  • Loan applications

  • Compliance processes

  • Claims handling

  • Mortgage processing

Configuration

You configure the Onfido connector through JSON key-value pairs. The following table lists the available settings:

JSON Key Description
SourceEntityName Entity associated with the digital journey. Required on edit forms to update business status.
UseProcessorForOCR true to send OCR requests to DCS.
UseProcessorForCheck true to attach raw identity check reports to the FTOS_ONFIDO_CHECK entity.
UploadFallback false (default). Set to true to use an optimized camera UI with fallback to the device camera. Does not guarantee live capture.
OnfidoCountry Document issuing country as a 3-letter ISO 3166-1 alpha-3 code.
OnfidoDocumentType Array of document types: national_identity_card, passport, driving_licence, residence_permit.
Referrer Web page URL where the SDK runs. Must match the referrer pattern in the SDK token.
DocumentHasTwoSides true if the user must scan both sides of the document.
UseDefaultValues true to create an applicant with DefaultApplicantData.
UseFaceSimilarity true to display the RequestedVariant field for face similarity.
RequestedVariant standard (default), video, or motion. Displayed when UseFaceSimilarity is true.
DefaultApplicantData JSON object with default applicant data key-value pairs.
ApplicantData Attributes from which applicant data is retrieved.
Entities Destination and source entity configuration for populating scanned values.
OptionSets Maps values returned by Onfido to option set entries.
LookupEntities Validates values returned by Onfido against existing entity records.
MaskNextStepUrlSuccess UI redirect after a successful check.
MaskNextStepUrlFail UI redirect after a failed check.
UseLocalization true for UI localization via the FTOS_DFP_OnfidoLocalization client script.
DocumentType Document type identifying the attribute mapping set (one per connector instance).