Signature of Documents
Once the customer has checked the data, then they can preview the documents for the package they are acquiring. An email is sent with the paperwork allowing the customer to read at leisure the current account and debit card contracts.
The screen labeled It’s time to sign your contract has all the documents displayed. To view any one of the documents, click on the pdf symbol at the beginning of each row. An email with the documents has been sent as well to allow the user to take their time to read them carefully: Please, click below to sign it. To carefully read it, a PDF version has been sent to your email address.
An email is sent with the documents to be read.
To move to the next step, click Sign contract. The signature is done 100% digitally.
The signature is simulated. An one-time-password is generated.
The customer must:
- Read the contract.
- Insert the One-Time-Password inserted from the SMS received.
Insert one number in each box. There is one minute to fill in the code. There are six boxes for every character of the OTP, followed by the message We sent the SMS to your phone number, ending in xxx xx xxx 453. Wrong number, you can change it here. A pop-up modal is displayed to insert a new phone number.
- The documents have been successfully signed. An email is sent with the documents signed as explained in Email.
To see how it was configured, click on Configuring Documents & Configuring the Digital Flow Settings.