This screen allows the user to choose a preferred method of input for entering the pet details required for a valid quotation. The pet owner can choose between image scan or manually adding the pet details. Taking a photo of the pet is emphasized on the screen by color choice (happy path green), since the most recent photo of the pet is more fitting for getting the right insurance quotation. For some insurers seeking to prevent fraud, taking a live photo is also a minimal validation of the fact that the pet which is going to be covered is alive and healthy. For this step, the values inserted by the user are stored in the Pet entity.
When the user taps Scan photo, the Pet Scan Processor screen is displayed.
If the user taps Add manually, the Manual Pet Details screen is displayed.
For details about the default UI style components used for creating the journey, consult the UI Style Components list on the Customer Journey page.
Below is an example of the Pet Scan screen:
For more configurations, consult also the Digital Journey Settings page.