This screen allows the customer to provide a picture of their ID, by either taking a photo or by adding one. Taking a photo of the ID is emphasized on the screen by color choice (happy path green), since it reduces the effort needed to enter the details in the system (and to complete the journey) , and also makes it easier for the system to validate the identity of the potential customer, for the insurer.
Provided the ID image meets the minimum quality standard, the Owner's Personal Details page is displayed.
If the resulting ID image does not meet the minimum quality standard, the Owner's Personal Details page is displayed.
ID Scan screen:
For details about the default UI style components used for creating the journey, consult the UI Style Components list on the Customer Journey page.
Below is an example of the ID Scan screen:
For more configurations, consult also the Digital Journey Settings page.