Charity Nomination

This screen allows the user to enroll their preferred animal charity for the insurer's awards. The aim of this screen is to make place for best practices in the insurance industry, since charity award nominations are arguably improving customer engagement and have a positive effect on the insurer's Net Promoter Score (NPS). For this step, the values inserted by the user are stored in the Pet Quote entity.

From here: When the user presses Send nomination, the Good Luck screen is displayed.

For details about the default UI style components used for creating the journey, consult the UI Style Components list on the Customer Journey page.

Below is an example of the Charity Nomination screen:

Charity Nomination screen

For more configurations, consult also the Digital Journey Settings page.