Solution Walkthrough

The Mobile Retail Onboarding digital journey enables a user to open an account and receive a debit card delivered at a later date. It is powered by automation processors such as Banking Product Factory, and Business Workflows Processor. It is configurable to fit the business needs of any financial institution by use of such micro-services.

Below is a UML diagram showing the main actions that the user takes to open an account.

To download the diagram, click here.

The image below describes a detailed Mobile Retail Onboarding workflow containing the statuses the journey passes through. For each status, there is an explanation as to what action it corresponds to. The transitions between statuses are displayed as well.

To download the diagram, click here.

To open a current account, and optionally a debit card, an un-authenticated customer visits the following pages which mark milestones in the process: