Form Driven Flows

Form driven flows provides you with the mechanisms to make seamless user experience across the entire digital journey.

If properly created, they provide you with opportunities to address both your team’s and customers’ pain points.

For example, by using a digital journey, a banking representative may want to add a new customer which becomes connected to data sources. The added customer is visible to a set of related applications that expand customer’s business profile. The business profile is available for inspection and review as part of the customer information central hub.

This section covers the following topics: