Fintech Automation

An automation processor is a micro-service with embedded AI which captures data from external data sources and provides you with AI driven insights and actions based on machine learning, big data aggregation and cognitive reasoning.

Using the automation processors in digital journeys enables you to run 100% paperless, digital, AI-enabled digital journeys.

FintechOS Studio offers you with a list of built-in automation processors that you can use to streamline your digital journeys.

Business Formulas

Formulas process different inputs from your digital journeys (such as income, age, assets, risk class, etc.) in order to generate desired outputs (such as credit scores, insurance premiums, interests, etc). The Business Formulas supports multi-step calculations, using a variety of data types and built-in functions. A data sets feature is included that allows you to reference predefined value mappings (such as risk matrices).

For details, see Business Formulas.

Business Decisions Processor

The Business Decisions Processor allows you to define evaluations (credit scores, product eligibility, insurance premiums, interest rates, etc.) that you can use at various decision points in a digital journey. It relies on decision matrices that incorporate a variety of evaluation criteria, allowing you to implement complex decision modeling for your business processes.

For details, see the Business Decisions Processor documentation.

Digital Product Automation

The Digital Product Automation allows you to create and maintain banking products that you can use in FintechOS digital journeys. The banking products are configured from a graphical user interface while Digital Product Automation automatically populates and maintains the underlying data in a consistent data model. Consequently, you have a reliable data model for your product portfolio that you can reference when you build your digital journeys. This allows you to manage your product portfolio at will, without having to re-code your digital journeys every time a banking product is added, updated, or retired.

For details, see the Digital Product Automation documentation.

Computer Vision

The Computer Vision automation processor allows you to automatically populate entity records in your FintechOS applications with text extracted from document scans or photos.

For details, see the Computer Vision documentation.

Digital Insurance Product Automation

The Digital Insurance Product Automation allows you to create and maintain insurance products that you can use in FintechOS digital journeys. The insurance products are configured from a graphical user interface while Digital Insurance Product Automation automatically populates and maintains the underlying data in a consistent data model. Consequently, you have a reliable data model for your product portfolio that you can reference when you build your digital journeys. This allows you to manage your product portfolio at will, without having to re-code your digital journeys every time an insurance product is added, updated, or retired.

For details, see the Digital Insurance Product Automation documentation.

Digital Documents Processor

The Digital Documents Processor enables you to leverage intelligent document automation to reduce errors, boost productivity and maximize business outcomes. Automatically generate dynamic, personalized & accurate essential business documents – including customized contracts and agreements, by merging real-time data.

For details, see the Digital Documents Processor documentation.

eSign

The eSign automation processor allows customers to electronically sign digital documents streamlining the customer experience. The qualified electronic signatures turn documents into sealed, tamper-evident PDFs throughout the signing process life-cycle.

For details, see the eSign documentation.

Face Recognition

The Face Recognition enables liveness detection to validate an individual's identity. It uses Machine Learning to compare ID/Driving License or any other picture that was uploaded during the OCR process, with the selfie to certify that they belong to the same person.

For details, see the Face Recognition documentation.

Video Streaming

The Video Streaming automation processor provides a seamless experience for users and video call center operators, allowing them to have a secure conversation. It provides both the customer and the consultants a guided, predefined process to complete the customer identity verification and provide support.

For details, see the Video Streaming documentation.

Hyper-Personalization Automation

The Hyper-Personalization Automation processor allows you to create personalized content and business-tailored segments of audience (customer personas) to further create effective campaigns and meaningful interactions with customers.

For details, see the Hyper-Personalization Automation documentation.

Business Workflows Processor

The Business Workflows Processor allows you to implement state machine computation modeling in your FintechOS digital journeys by defining states and state transitions for your business entities.

For details, see the Business Workflows Processor documentation.

Omnichannel Campaigns

The Omnichannel Campaigns automation processor empowers you with the ability to create effective and user-tailored ways of interacting with the customer. Automate completely personalized campaigns, populate unique emails for each individual, ensuring a personalized communication with your customers based on their needs.

For details, see the Omnichannel Campaigns documentation.

Omnichannel Communication Automation

The Omnichannel Communication Automation processor provides email delivery and real-time email events tracking directly from within FintechOS.

For details, see the Omnichannel Communication Automation documentation.