SysPack and Ecosystem SysPack 8.0

May, 2026

This release introduces several enhancements focused on flexibility and control across video streaming and automation workflows, as well as bug fixes.

Control Video Session Interrupt During Wait Time

The Video Streaming processor now includes a HideCloseButton setting that allows you to enable or disable the Close button while the user is waiting for an operator to connect.

Support for Custom Webhooks

The eSign, Onfido, and AriadNext automation blocks now include a new setting: UseCustomWebhookTrigger. When enabled, this property disables the automation block's default webhooks, allowing custom webhook handling through event-triggered automation scripts.

Improved Precision for Envelope Expiration Dates

The Namirial eSign automation block now includes an Expiration Date setting which sets a precise envelope expiration date and time relative to the current date. You can define the number of days to offset and specify an exact expiration time, including same-day expiration by using a zero-day offset. E.g. (assuming the current date is October 24th):

  • "ExpirationDate": {"Days": 0, "Time": "23:59"} sets the expiration date to 2025-10-24T23:59
  • "ExpirationDate": {"Days": 1, "Time": "00:00"} sets the expiration date to 2025-10-25T00:00
  • "ExpirationDate": {"Days": 3, "Time": "14:50"} sets the expiration date to 2025-10-27T14:50

Fixed Issues

No Processor Issue
n/a Liveness When using the Facetec service provider, the success screen was displayed after a failed face scan.
57526 Omnichannel Campaigns When adding tokens to campaigns, a failing method call could trigger an infinite loop, preventing the campaign creation.
n/a Personalized Content Management Tokens were inserted in the content template in the wrong position.
n/a Computer Vision

The Computer Vision validations for biometric IDs has been improved to perform the validations defined by the actual validation codes (V01, V05, etc.) instead of only checking whether a validation was configured or not.