Help Center

May 6th, 2022

NOTE  
This is part of the FintechOS 22.R2 release. Please check the main release notes for more information.

The Help Center accelerator aids businesses to offer instant answers to the most common questions. Thus, users get the help they need during a digital acquisition of a service or product by reading the answers.

Main Features

Find below the main highlights of this accelerator:

  • integration with customer journeys

  • search bar

  • button for launching co-browsing session

  • button for starting a phone call for assistance

  • set of predefined FAQs

  • option for users to submit their own questions