Other Configurations

Frequently Asked Questions

The questions are available for modifications in the FintechOS Studio > Digital Experience > Digital Journey > Digital Flow Settings> SME Onboarding >SME_FAQ.

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{
    "FAQ":
    [
        {
            "Q": "What is the classification of SME's? ",
            "A": "SME are classified according to the National SME Development Council definition on SME business size category, that is micro, small and medium size of businesses."
        },
        {
            "Q": "I am running a business in overseas. Am I eligible to apply for a financing to finance my business over there?",
            "A": "FintechOS Bank is a development financial institution mandated with the role of nurturing and meeting the needs of UK-owned and controlled Small and Medium Enterprises (SMEs). However, FintechOS Bank does not finance companies doing business overseas."
        },
        {
            "Q": "How many Branches does SME Bank have?",
            "A": "Currently FintechOS Bank has 27 branches located in UK. You can find the respective branch address here."
        },
        {
            "Q": "What products does SME Bank offer?",
            "A": "FintechOS Bank offers extensive products mainly for the SMEs entrepreneurs which include Business Financing for working capital and assets, Contract Financing and Business Premise Financing Scheme."
        },
        {
            "Q": "How do I apply for business financing?",
            "A": "For more details about business financing application, you may call our Customer Service Contact Centre at 03-2603 7700 during business hours or visit our nearest Branch."
        }
    ]
}

Referral Code generation

This code in generated in the form FTOS_BASME_PromoCode, in the step PromoCode, in AfterEvents. The Javascript code contains the property promoCodeId_code has not been created or it has been left undefined, then the system generates numbers between 0 and 1. From those numbers, the system converts the numbers to strings and selects only 36. Finally, from those 36, seven digits are saved and the word LIGHTHOUSE is added to the string of digits.