Identity Card

The Identity Card screen allows you to provide personal identification documents to prove your identity. A card or any bank product cannot be issued without verifying the identity of the applicant. The following ways of providing identification proof are available. Select one by clicking on the corresponding field:

Take a photo of your ID: requires you to take a photo of your ID
or
Take a photo of your driver's license: requires you to take a photo of your driver's license
or
Use NFC Near-field communication is a set of communication protocols for communication between two electronic devices over a distance of 4 cm or less. if you have a compatible ID card: to be used if you have a compatible ID card.
IMPORTANT!
This option was not developed. When selecting it, the button is unavailable.

It is mandatory to choose at least one way of providing identification information, otherwise the button is not available. You have five retries.

Take a photo of my ID

This option allows you to open the camera and take a photo of the front of the ID card. The photo is taken by our automation processor Computer Vision, which gathers the data from the document and saves the photo of the customer's face. This photo is later compared with the selfie to match the appearance of the customer. Allow your broswer to take photos when the pop-up appears.

NOTE
For details on how the OCR was configured, see Configuring the Flow Settings.

If the first attempt to take the photo is unsuccessful, then you have five more tries. Once the final attempt has failed, the flow ends. This number of retries can be modified within Digital Flow Settings.

Click Take a photo to continue the flow.

Take a photo of your driver's license

This option allows you to open the camera and take a photo of the driver's license. Select the option and click Take a photo to continue.

Place the license inside the frame and click Take the photo. If the photo is not successful, click Retake photo to reinitiate the process.

Near Field Communication

If you choose the NFC Near-field communication is a set of communication protocols for communication between two electronic devices over a distance of 4 cm or less. option, you must tap your NFC compatible ID card to the back of the phone. This alternative is a proposal to scan the ID card, however, it was not developed within this solution.

If any of those methods fail, the system informs you that it could not retrieve the information.

Click Home to abandon or click the back button to return to Identity card and try again.