Configuring the Digital Flow Settings

In this part of the configuration, for automation processors such as Computer Vision and Onfido and the email&SMS generation with the one-time-password, some settings are created to be used in the solution and further the mastery entity's attributes are mapped to store the results.

Name Description
Onboarding_eSignConfig It is used by the bank to set whether the customer must sign using the electronic signature.
Onboarding_SignContract It is used to set the generation of the SMS with the code.
Onboarding_OTP This holds the setting for the generation of the email one-time-password.
Onboarding_OCR This is the Computer Vision processor to scan the ID.
Onboarding_Liveness This is an integration with the provider Onfido.
Onboarding_Second_Liveness This is used when the selfie is done right before the signature of the contract when initially it was skipped.
Onboarding_OTP_SMS This holds the setting for the generation of the SMS one-time-password to sign the contract.
Onboarding_VideoCall It is used to facilitate the video call between the customer and the bank's support center.

Onboarding_OTP

Settings

Value

Description

Name Email

The channel.

RelatedEntityName FTOS_BNKAP_RetailApplicantData

The entity.

RelatedAttribute email

The attribute from where the address is extracted and used to send the codes to.

LookupAttribute FTOS_BNKAP_RetailApplicantDataid

 

OTPDigitsNumber 4

The number of numbers of the code.

MaxRetry 5

The maximum number of reties to insert the code.

MaxResendRetry 3

The maximum number of emails sent.

MaxResendRetryIntervalSeconds 120

The interval between the sending of the emails.

RelatedAttribute

email

The channel.

LookupAttribute

FTOS_BNKAP_RetailApplicantDataid

The primary key.

OTPDigitsNumber

4

The number of numbers of the code.

MaxRetry

5

The maximum number of reties to insert the code.

MaxResendRetry

3

The maximum number of emails sent.

MaxResendRetryIntervalSeconds

120

The interval between the sending of the emails.

ValidTimeIntervalMinutes 3

 

Name Sms

The channel.

RelatedEntityName FTOS_BNKAP_RetailApplicantData

The entity.

RelatedAttribute phone

The attribute from where the address is extracted and used to send the codes to.

LookupAttribute FTOS_BNKAP_RetailApplicantDataid

 

OTPDigitsNumber 4

The number of numbers of the code.

MaxRetry 5

The maximum number of reties to insert the code.

MaxResendRetry 3

The maximum number of SMSes sent.

MaxResendRetryIntervalSeconds 60

The interval between the sending of the SMS.

Name Sms

The name.

RelatedEntityName FTOS_BNKAP_RetailApplicantData

The entity.

maskNextStepURLFail contactInfo

The step where the user is redirected if the insertion of the code has been unsuccessful.

maskNextStepURLSuccess ProofOfIdentity

The step the user is redirected if the insertion of the code has been successful.

successStatus ContactInfoValidated

The status if the insertion has been successful.

failedStatus ContactInfoFailed

The status if the insertion has been unsuccessful.

Onboarding_eSignConfig

This is where the bank can define whether or not the contract must be signed or not. It is set that the customer must sign.

Settings

Value

signDoc true
useIntegration false
 

Onboarding_SignContract

SettingsValue
SourceEntityNameFTOS_BNKAP_RetailApplicantData
Channels
NameSms
RelatedEntityNameFTOS_BNKAP_RetailApplicantData
RelatedAttributemobilePhone
LookupAttributeFTOS_BNKAP_RetailApplicantDataid
OTPDigitsNumber6
MaxRetry5
MaxResendRetry3
MaxResendRetryIntervalSeconds60
ValidTimeIntervalMinutes3
maskNextStepURLChanged
entityFTOS_BNKAP_RetailApplicantData
maskNextStepURLSuccess
entityFTOS_BNKAP_RetailApplicantData
formFTOS_BNKAP_AboutYou
sectionAboutYou
maskNextStepURLFail 
entityFTOS_BNKAP_RetailApplicantData
formFTOS_BNKAP_AboutYou
sectionAboutYou
businessWorkflow
entityFTOS_BARET_Loan
bwAttributeFTOS_BARET_Loanid
successStatusContractsSigned
failedStatusContractsFailed

Onboarding_VideoCall

SettingsValue
DestinationEntityNameFTOS_BNKAP_RetailApplicantData
SourceEntityNameFTOS_BNKAP_RetailApplicantData
SourceLookupDestinationNameFTOS_BNKAP_RetailApplicantDataid
maskNextStepURLSuccess
entityFTOS_BNKAP_RetailApplicantData
formFTOS_BNKAP_VideoRedirect
sectionVideoRedirect
maskNextStepURLFail
entityFTOS_BNKAP_RetailApplicantData
formFTOS_BNKAP_VideoRedirect
sectionVideoRedirect
FormNameFTOS_BNKAP_RetailApplicantData_Operator
QueueParameters
ParamNameName
ParamValueVideoCallQueue