Quote and Bind Configuration

The Quote&Bind Configurator is structured in components which represent the steps of configuration for a Proposal Configurator solution.

In FintechOS Innovation Studio, each component is marked as a Q&B Configurator sub-item menu:

  • Quote Config - represents the configuration of the Quote&Bind item which is integrated in the Quote&Bind journey application;

  • DNT Questions - represents the options to choose from in the Quote&Bind application;

  • Audience - contains the configured audiences representing the group of people to whom the bidding options are addressed;

  • Card Items - stores the configured Insurance Product Items which are included in the Quote&Bind application offers through which the Premium Amount calculations are performed;

  • Cards - represents the offers which are presented to the client in the Quote&Bind application;

  • DNT Question Answers - stores the answers to the options that a user can have, mainly yes or no answers;

  • Insurance Persona - represents the segments correlated to the audiences created. More precisely, an insurance persona must be defined for each created audience.

In order to properly configure a Proposal Configurator solution, the following steps must be taken into consideration:

  1. Insert and Manage Cards and Card Items: Insert multiple cards (offers) e.g. A (Base), B (Premium), C (Full), then insert each insurance product item as a card item. For each card, insert card Items, check if the options is active or not and set the order.

  2. Insert DNT Questions and Answers: These are the options to be selected by the user in the Quote&Bind application, they then translate to boolean answers for the configured DNT question.

  3. Insert Quote Config: Create a quote type for the desired Quote&Bind application to which it is correlated, and insert the available DNT questions.

  4. Insert the Audience Segment and the Audience: Define an audience segment based on several criteria. E.g. A “Home Insurance” audience segment can be defined, containing the records in the Quote entity with the answerId attribute equal to “Yes - Home Insurance”, and create an audience based on one or more audience segments. See more details about audience and audience segments in the Campaign documentation.

  5. Insurance Persona and the Insurance Persona Card: For each audience, define an insurance persona. For each insurance persona, add a number of the available cards, which represent the offer shown for that selection. Finally, add the insurance persona on quote configuration.

Q&B Configurator is used to display in a Quote&Bind application different offer options mainly based on the user's answers to DNT questions. So, using the answer and the proper configuration made through the Proposal Configurator solution, the system is able to create and expose suitable custom insurance offers for the client’s needs.

For example, if there are 3 DNT answers to a specific DNT question such as:

  • Option 1 (e.g. Home Insurance);

  • Option 2 (e.g. Home Assistance);

  • Option 3 (e.g. Civil Liability).

the user is able to select different combinations in the answering process:

  • Select only Option 1;

  • Select only Option 2;

  • Select only Option 3;

  • Select Option 1 and Option 2;

  • Select Option 1 and Option 3;

  • Select Option 2 and Option 3;

  • Select all three options.

The DNT questions and answers are closely related to the configuration of an insurance product insofar as the chosen options are mapped to the items of the insurance products used for the offering process.

Therefore, based on what the user has chosen, the mapping is made between the all three options displayed in the Quote&Bind application and three correlated insurance items of the used insurance products:

  • Insurance Item 1 (e.g. Home Insurance);

  • Insurance Item 2 (e.g. Home Assistance);

  • Insurance Item 3 (e.g. Civil Liability).