Welcome screens
The first screens are meant to explain to the user the requirements for eligibility and the steps of the flow to apply successfully for a loan. An overview is given to the applicant to inform them about the flow, the mandatory requirements to be fulfilled to receive the disbursement in an orderly fashion.
The welcome screens are placeholders where a bank can display marketing content about the loan process and the products it offers or photographs. Depending on the branding and advertisement strategies, a bank can use this space for commercial use.
In order to apply, the potential customer must meet the following conditions:
- be over 18 years old
- be employed for over 3 months at the current job
- have an overall employment period of two years
- have good credit behavior.
The second screen explains explains some of the advantages of the current solution:
- 100% online
- receive the money at the end
- the approval is fast.
The following screen urges the customer to choose a loan purpose from the following list.
- A home project caught my eye
- For funeral expenses
- I am planning a relaxing holiday
- I don’t wanna disclose my loan destination
- I have a medical urgency
- I need some new tech products
- I want to buy a car
- I want to buy some household items
- I want to invest in education
- I'm planning a wedding
- Legal fees
- Other
- Shopping is my addiction.
Depending on the chosen purpose, a list of bank products is returned. Each purpose is mapped to a banking product, hence, this choice is very important to suggest to the customer a recommendation that would fit the need. Each purpose is different: different amounts, interest rates, and some may require additional features such as insurances. By identifying the customer's need, a bank can better service the customer by offering a product close to that need. For details, see the server automation script FTOS_BARET_FilterAvailableProductsAmountAndPeriod.
Additionally, some fields are dynamic in this journey and they depend on the choice made here. By offering to get to know the need of the customer, the bank is prepared to aid the user.
For this flow 5 loans have been configured. Each serves a need from the list above and the selection from the list triggers the display of a product or another.