Configurations

The solution can be modified and extended to become suitable to any market and functional specifications of a company. It is built on two form driven flows that can be modified to suit different business requirements such as data model modifications, UI modifications, coding modifications in Advanced, and more.

To proceed with the modifications, access Innovation Studio > Digital Experience > Digital Journeys > Form Driven Flows:

• FTOS_FAQ_AddQuestion with the step AddQuestion.
• FTOS_FAQ_EditQuestion with the step EditQuestion:

  in AfterEvents, the following script is called to get the up-votes and down-votes:

  FTOS_FAQ_GetQuestionVotes

  This server-side script gets the number of up-votes and down-votes a question has.

  Input: var questionId

  Output: var result

Additions configurations exist outside of the two forms. Read more below: