Data Model Description

If you want to generate a new policy for your SME through the First Notification of Loss journey, you can use a predefined industry standard data model for insurance products, which you can further customize and tailor to your business needs.

The First Notification of Loss solution's data model was built based on the business entities created in Innovation Studio. It contains both entities used throughout several solutions, defined in the Common Data Model, which covers the most important industry-specific entities and data sets referring to the claimant's account and the template used for the forms and the sections of the forms in the journey, as well as extensions, which are business-specific entities needed for this use case.

The final generated quote for the pet is the central object of this accelerator and it is stored in the Self FNOL entity. It contains information about the claimant, their name, address, and contact details, as well as information about claim that they have made, and the policy against which it is registered. The entity also stores the claimant's GDPR consent.


During the implementation phase of your project, you can extend the existing data model to fill your specific business needs.

The data model contains entities designed specifically to hold data for the following:

  • The type of insurance for which the claim is made;

  • Details about the claim incidents and the policy where they are registered;

  • The address where the incident happened;

  • The private individual, as well as the legal entity accounts, and the account types;

  • The risks covered by the policy contract.