Installing Omnichannel Campaigns

Follow the steps described below to perform an automatic installation of the Omnichanel Campaigns. This is a process of running install_SysPack.bat files on your environment.

Dependencies

In order to install Omnichanel Campaigns, the following needs to be installed first:

• FintechOS Studio minimum version v22.1

• Standard SysPack minimum version v22.1.0001

• FTOS.Foundation - Project

Pre-Installation Checklist

The SysPack has a unique constrain on the following entities: FTOS_MKT_AudienceSegments, FTOS_MKT_Audience.
If you have already moved data using the Configuration Data Deployment Package menu, then you probably have already configured some unique constraints.

Before running the script, make sure you:

1. Disable the constraints that you have created on your environment, allowing the system to create the new one after Omnichanel Campaigns is imported.

2. Use the new Configuration Data Definitions imported with the Omnichanel Campaigns file when you export the data.

Installation Steps

1. Download the SySDigitalSolutionPackages.zip archive.
2. Unzip the archive and follow the instructions from the from the SysPacks Installation page.