Computer Vision Use Case Scenario

This scenario covers an onboarding form driven flow that collects applicant data by scanning a proof-of-identity document, then saves it to the database.

OCR Option Set

Create an option set called typeOCR for the types of documents you wish to be able to scan. For this example, we have used the following options set items:

Option Set Item Description
Standard Government-issued IDs
Passport Passports
DrivingLicense Driving licenses
VIC Vehicle identity cards

City Type Option Set

Create an option set called FTOS_BNK_CityType for the types of cities available for the applicants' addresses. For this example, we have used the following options set items: Village, Township, City, Municipality.

Data Model

The data model is built around an OCR entity that uses business entity extensions to temporarily store the data collected during the applicant's onboarding flow, then distributes it to the relevant entities in the database for long term storage.

This entity stores the various cultures that countries issuing the scanned proof-of-identity documents belongs to. You can manually populate it with the desired culture codes based on your business specifications.

Create a business entity called FTOS_CMB_Culture with the following attributes:

Attribute Name Attribute Type
name Primary Attribute
code Text

This entity stores the various currencies used for the countries that issue the scanned proof-of-identity documents. You can manually populate it with the desired currency codes based on your business specifications.

Create a business entity called FTOS_CMB_Currency with the following attributes:

Attribute Name Attribute Type Notes
code Primary Attribute  
symbol Text  
name Text  

This entity stores valid issuing countries for the proof-of-identity document. You can manually populate it with the desired countries based on your business specifications.

Create a business entity called FTOS_CMB_Country with the following attributes:

Attribute Name Attribute Type Notes
name Primary Attribute  
cultureId Lookup Lookup to the Culture Entity.
currencyId Lookup Lookup to the Currency Entity.
code Text Country code.

This entity is used to break down the countries into smaller administrative units such as counties or states if business requirements necessitate it.

Create a business entity called District with the following attributes:

Attribute Name Attribute Type Notes
Name Primary Attribute  
Code Text  
CountryId Lookup Lookup to the Country Entity.

This entity stores the information about the cities available for the applicants' addresses. You can manually populate it with the desired cities based on your business specifications.

Create a business entity called City with the following attributes:

Attribute Name Attribute Type Notes
name Primary Attribute  
Code Text  
DistrictId Lookup Lookup to the District Entity.
Name Text  
zipCode Text  
cityTypeId Option Set Select the City Type Option Set you created earlier.

This entity stores all the applicants' personal information collected using the onboarding flows.

Create a business entity called FTOS_Test_OCR_Applicant with the following attributes:

Attribute Name Attribute Type Notes
name Primary Attribute  
firstName Text  
lastName Text  
pictureOcr File  
IdCardSeries Text  
PIN Text  
dateOfBirth Date  
birthCountry Text  
nationality Text  
IdIssueInstitution Text  
IdIssueDate Date  
IdExpirationDate Date  
gender Option Set Create an option set called Gender Type with the Male and Female option set items.
email Text  
phone Text  
IssuingCountry Lookup Lookup to the Country Entity.
BirthDistrictBody Lookup Lookup to the District Entity
DrivingLicenseNo Text  
DrivingCategory Text  

This entity stores all the applicants' addresses collected using the onboarding flows. Since an applicant can have multiple addresses, they are stored in a separate entity and each address is linked to its parent applicant record in the related Applicant Data Entity.

Create a business entity called FTOS_Test_OCR_ApplicantAdress with the following attributes:

Attribute Name Attribute Type Notes
name Primary Attribute  
fullAddress Text  
City Lookup Lookup to the City Entity.
streetType Text  
StreetNo Text  
BuildingNo Text  
Stairway Text  
FloorNo Text  
ApartmentNo Text  
StreetName Text  
DistrictCode Lookup Lookup to the District Entity.
IssuingCountry Lookup Lookup to the Country Entity.

This entity stores the vehicle identity card information collected during the onboarding flows.

Create a business entity called FTOS_Test_OCR_ApplicantVIC with the following attributes:

Attribute Name Attribute Type Notes
IdentityCardNumber Primary Attribute  
PlateNumber Text  
Type Text  
VehicleTypeDescription Text  
VehicleTypeCategory Text  
Brand Text  
Series Text  
SeriesVariant Text  
SeriesVersion Text  
Model Text  
VehicleidentificationNumber Text  
OwnerIsCompany Bool  
FirstRegistrtationDate Date  
RegisteredCounty Lookup Lookup to the District Entity.
MaxAllowedMass Numeric  
VehicleWeight Numeric  
RegistrationDate Date  
EngineCapacity Numeric  
Power Numeric  
FuelType Text  
Color Text  
NumberOfSeats Text  
NumberOfStandingSeats Text  

This is the base entity of the onboarding form driven flow. It uses virtual attributes to collect personal data from the applicants that go through the flow, then populates the corresponding entities in the related data extensions for long term storage (the Applicant Data Entity, Applicant Addresses Entity, and Vehicle ID Card Entity).

Create the OCR entity

Create a business entity called FTOS_Test_OCR with the following attributes:

Attribute Name Attribute Type Notes
applicationNo Primary Attribute  
ocrType Option Set Select the OCR Option Set you created earlier.
applicantId Lookup Lookup to the Applicant Data Entity.
applicantAddress Lookup Lookup to the Applicant Addresses Entity.
applicantVehicleCard Lookup Lookup to the Vehicle ID Card Entity.
 

Create the applicant data extension

  1. Create a related business entity extension named applicantData based on the applicantId lookup attribute.
  2. Make sure you tick the Is owner for relation checkbox.
  3. Add virtual attributes for the following related attributes: birthCountry, BirthDistrictBody, dateOfBirth, DrivingCategory, DrivingLicenceNo, email, firstName, gender, IdCardSeries, IdExpirationDate, IdIssueDate, IdIssueInstitution, IssuingCountry, lastName, name, nationality, phone, pictureOcr, PIN, and placeOfBirth.

Create the applicant addresses extension

  1. Create a related business entity extension named applicantAddress based on the applicantAddress lookup attribute.
  2. Make sure you tick the Is owner for relation checkbox.
  3. Add virtual attributes for the following related attributes: ApartmentNo, BuildingNo, City, DistrictCode, FloorNo, fullAddress, IssuingCountry, Stairway, StreetName, StreetNo, and streetType.

Create the vehicle ID card extension

  1. Create a related business entity extension named applicantVehicleCard based on the applicantVehicleCard lookup attribute.
  2. Make sure you tick the Is owner for relation checkbox.
  3. Add virtual attributes for the following related attributes: Brand, Color, EngineCapacity, FirstRegistrationDate, FuelType, IdentityCardNumber, MaxAllowedMass, Model, NumberOfSeats, NumberOfStandingSeats, OwnerIsCompany, PlateNumber, Power, RegistrationDate, Series, SeriesVariant, SeriesVersion, Type, VehicleIdentificationNumber, VehicleTypeCategory, VehicleTypeDescription, VehicleWeight.

Set up a business workflow to track the OCR status

Create a business workflow called FTOS_Test_Ocr that tracks the OCR status and assign it to the FTOS_Test_OCR entity. Set the flow states and transitions based on the figure below:

OCR Flow Settings

Set Up a Computer Vision Automation Processor called FTOS_Test_OCR with processor settings for each of the OCR Option Set items you have set up:

Typical processor settings for government-issued IDs.

Settings

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{  
   "SourceEntityName":"FTOS_Test_OCR",
   "Entities":[  
      {  
         "DestinationEntityName":"FTOS_Test_OCR_Applicant",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantId"
      },
      {  
         "DestinationEntityName":"FTOS_Test_OCR_ApplicantAdress",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantAddress"
      }
   ],
   "ContextForm" : "FTOS_Test_Processors_UserJourney",
   "WaitUserConfirmation" : false,
   "ShowUploadPhotoButton" : true,
   "ShowTakePictureButton" : true,
   "RegisterFaceFromOCR" : false,
   "SessionExpiredMins" : 5,
   "RotateImage" : true,
   "CropImage" : false,
   "MaxRetry":5,
   "businessStatusSessionExpired": true,
   "OptionSets":[  
      {  
         "OptionSetName":"Gender Type",
         "MappingName":"Sex",
         "OptionSetItems":{  
            "M":"Male",
            "F":"Female"
         }
      }
   ],
   "LookupEntities":[  
      {  
         "MappingName":"DistrictCode",
         "EntityName":"District",
         "AttributeKey":"Code"
      },
      {  
         "MappingName":"BirthDistrictBody",
         "EntityName":"District",
         "AttributeKey":"Code"
      },
      {  
         "MappingName":"IssuingCountry",
         "EntityName":"FTOS_CMB_Country",
         "AttributeKey":"code"
      },
      {  
         "MappingName":"City",
         "EntityName":"City",
         "AttributeKey":"Name",
         "Parent":{  
            "AttributeParentKey":"DistrictId",
            "MappingParentName":"DistrictCode"
         }
      }
   ],
   "DocumentSettings": {  
         "DocumentType":"IdentityCard",
         "Country":"RO",
         "Provider":"Azure",
         "Validations":"V01,V05,V06,V07,V08,V10",
         "RequiredFields": ["LastNameBody", "GivenNameBody", "DocumentNumberBody", "PersonalNumberBody", "BirthDateBody", "Address", "DocumentNumber", "CardType", "ProcessedPage"],
         "BirthdayValidation": true,
         "PINValidation": true
    },
   "maskNextStepURLSuccess":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Success"
   },
   "maskNextStepURLFail":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Fail"
   },
   "maskNextStepURLFailSessionExpired":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Expired"
   },
   "businessStatusSuccess":"OCR Valid",
   "businessStatusFail":"OCR Failed"
}

Mappings

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{
    "PictureAttribute": "pictureOcr",
    "LastName": "lastName",
    "GivenName": "firstName",
    "DocumentNumber": "IdCardSeries",
    "StreetType": "streetType",
    "PersonalNumber": "PIN",
    "BirthDate": "dateOfBirth",
    "PlaceOfBirthBody": "placeOfBirth",
    "BirthCountryBody": "birthCountry",
    "Address": "fullAddress",
    "Sex": "gender",
    "Nationality": "nationality",
    "Street": "StreetName",
    "StreetNo": "StreetNo",
    "Storey": "FloorNo",
    "Stairway": "Stairway",
    "ApartmentNo": "ApartmentNo",
    "ApHouse": "BuildingNo",
    "IssuedBy": "IdIssueInstitution",
    "IssuedAt": "IdIssueDate",
    "IssuedUntil": "IdExpirationDate",
    "IssuingCountry": "IssuingCountry",
    "DistrictCode": "DistrictCode",
    "City": "City",
    "BirthDistrictBody": "BirthDistrictBody"
}

Typical processor settings for passports.

Settings

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{  
   "SourceEntityName":"FTOS_Test_OCR",
   "Entities":[  
      {  
         "DestinationEntityName":"FTOS_Test_OCR_Applicant",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantId"
      }
   ],
   "ContextForm" : "FTOS_Test_Processors_UserJourney",
   "WaitUserConfirmation" : false,
   "ShowUploadPhotoButton" : true,
   "ShowTakePictureButton" : true,
   "RegisterFaceFromOCR" : false,
   "SessionExpiredMins" : 15,
   "RotateImage" : true,
   "CropImage" : false,
   "MaxRetry":5,
   "businessStatusSessionExpired": true,
   "OptionSets":[  
      {  
         "OptionSetName":"Gender Type",
         "MappingName":"Sex",
         "OptionSetItems":{  
            "M":"Male",
            "F":"Female"
         }
      }
   ],
   "LookupEntities":[  
      {  
         "MappingName":"Country",
         "EntityName":"FTOS_CMB_Country",
         "AttributeKey":"code"
      }
   ],
   "DocumentSettings": {  
         "DocumentType":"Passport",
         "Provider":"Azure",
         "Validations":"V01,V05,V06,V07,V10",
         "RequiredFields": ["PersonalNumberBody", "DocumentNumberBody", "LastNameBody", "GivenNameBody", "NationalityBody", "PlaceOfBirthBody", "BirthDateBody", "SexBody"]
    },
   "maskNextStepURLSuccess":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Success"
   },
   "maskNextStepURLFail":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Fail"
   },
   "maskNextStepURLFailSessionExpired":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Expired"
   },
   "businessStatusSuccess":"OCR Valid",
   "businessStatusFail":"OCR Failed"
}

Mappings

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{
    "PictureAttribute": "pictureOcr",
    "LastName": "lastName",
    "GivenName": "firstName",
    "DocumentNumber": "IdCardSeries",
    "PersonalNumber": "PIN",
    "BirthDate": "dateOfBirth",
    "Sex": "gender",
    "Nationality": "nationality",
    "IssuedBy": "IdIssueInstitution",
    "IssuedAt": "IdIssueDate",
    "IssuedUntil": "IdExpirationDate",
    "Country": "IssuingCountry"
}

Typical processor settings for driving licenses.

Settings

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{  
   "SourceEntityName":"FTOS_Test_OCR",
   "Entities":[  
      {  
         "DestinationEntityName":"FTOS_Test_OCR_Applicant",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantId"
      }
   ],
   "ContextForm" : "FTOS_Test_Processors_UserJourney",
   "WaitUserConfirmation" : false,
   "ShowUploadPhotoButton" : true,
   "ShowTakePictureButton" : true,
   "RegisterFaceFromOCR" : false,
   "SessionExpiredMins" : 15,
   "RotateImage" : true,
   "CropImage" : false,
   "MaxRetry":5,
   "businessStatusSessionExpired": true,
   "OptionSets":[],
   "LookupEntities":[],
   "DocumentSettings": {  
         "DocumentType":"DrivingLicence",
         "Country":"RO",
         "Provider":"Azure",
         "Validations":"",
         "RequiredFields": ["IssuedAt", "IssuedUntil", "IssuedBy", "PIN", "DrivingLicenceNo", "DrivingCategory"]
    },
   "maskNextStepURLSuccess":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Success"
   },
   "maskNextStepURLFail":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Fail"
   },
   "maskNextStepURLFailSessionExpired":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Expired"
   },
   "businessStatusSuccess":"OCR Valid",
   "businessStatusFail":"OCR Failed"
}

Mappings

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{
    "PictureAttribute": "pictureOcr",
    "LastName": "lastName",
    "GivenName": "firstName",
    "BirthDate": "dateOfBirth",
    "PlaceOfBirth": "placeOfBirth",
    "PIN": "PIN",
    "IssuedBy": "IdIssueInstitution",
    "IssuedAt": "IdIssueDate",
    "IssuedUntil": "IdExpirationDate",
    "DrivingLicenceNo": "DrivingLicenceNo",
    "DrivingCategory": "DrivingCategory"
}

Typical processor settings for vehicle identity cards.

Settings

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{  
   "SourceEntityName":"FTOS_Test_OCR",
   "Entities":[
      {  
         "DestinationEntityName":"FTOS_Test_OCR_Applicant",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantId"
      },
      {  
         "DestinationEntityName":"FTOS_Test_OCR_ApplicantAdress",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantAddress"
      },
      {  
         "DestinationEntityName":"FTOS_Test_OCR_ApplicantVIC",
         "SourceEntityName":"FTOS_Test_OCR",
         "SourceLookupDestinationName":"applicantVehicleCard"
      }
   ],
   "ContextForm" : "FTOS_Test_Processors_UserJourney",
   "WaitUserConfirmation" : false,
   "ShowUploadPhotoButton" : true,
   "ShowTakePictureButton" : true,
   "RegisterFaceFromOCR" : false,
   "SessionExpiredMins" : 15,
   "RotateImage" : true,
   "CropImage" : true,
   "MaxRetry":5,
   "businessStatusSessionExpired": true,
   "OptionSets":[  
      {  
         "OptionSetName":"Gender Type",
         "MappingName":"Sex",
         "OptionSetItems":{  
            "M":"Male",
            "F":"Female"
         }
      }
   ],
   "LookupEntities":[  
      {  
         "MappingName":"RegisteredCounty",
         "EntityName":"District",
         "AttributeKey":"Code"
      },
      {  
         "MappingName":"City",
         "EntityName":"City",
         "AttributeKey":"Name",
         "Parent":{  
            "AttributeParentKey":"DistrictId",
            "MappingParentName":"DistrictCode"
         }
      }
   ],
   "DocumentSettings": {  
         "DocumentType":"VehicleIdentityCard",
         "Country":"RO",
         "Provider":"Azure",
         "Validations":"V01,V02",
         "RequiredFields": ["IdentityCardNumber", "PlateNumber", "Brand", "Series", "SeriesVariant", "SeriesVersion", "Model", "VehicleIdentificationNumber"]
    },
   "maskNextStepURLSuccess":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Success"
   },
   "maskNextStepURLFail":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Fail"
   },
   "maskNextStepURLFailSessionExpired":{  
      "entity":"FTOS_Test_OCR",
      "form":"FTOS_Test_OcrFDF",
      "section":"Expired"
   },
   "businessStatusSuccess":"OCR Valid",
   "businessStatusFail":"OCR Failed"
}

Mappings

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{
    "PictureAttribute": "pictureOcr",
    "OwnerName": "lastName",
    "OwnerSurname": "firstName",
    "OwnerStreetType": "streetType",
    "OwnerFullAddress": "fullAddress",
    "OwnerStreetName": "StreetName",
    "OwnerStreetNo": "StreetNo",
    "OwnerStorey": "FloorNo",
    "OwnerStairway": "Stairway",
    "OwnerApartmentNo": "ApartmentNo",
    "OwnerApHouse": "BuildingNo",
    "IssuedBy": "IdIssueInstitution",
    "IssuedAt": "IdIssueDate",
    "IdentityCardSeries": "IdCardSeries",
    "ValidUntil": "IdExpirationDate",
    "RegisteredCounty": "DistrictCode",
    "City": "City",
    "IdentityCardNumber": "IdentityCardNumber",
    "PlateNumber": "PlateNumber",
    "Type": "Type",
    "VehicleTypeDescription": "VehicleTypeDescription",
    "VehicleTypeCategory": "VehicleTypeCategory",
    "Brand": "Brand",
    "Series": "Series",
    "SeriesVariant": "SeriesVariant",
    "SeriesVersion": "SeriesVersion",
    "Model": "Model",
    "VehicleIdentificationNumber": "VehicleIdentificationNumber",
    "OwnerIsCompany": "OwnerIsCompany",
    "FirstRegistrationDate": "FirstRegistrationDate",
    "MaxAllowedMass": "MaxAllowedMass",
    "VehicleWeight": "VehicleWeight",
    "RegistrationDate": "RegistrationDate",
    "EngineCapacity": "EngineCapacity",
    "Power": "Power",
    "FuelType": "FuelType",
    "Color": "Color",
    "NumberOfSeats": "NumberOfSeats",
    "NumberOfStandingSeats": "NumberOfStandingSeats"
}

OCR Form Driven Flow

Create an onboarding form driven flow called FTOS_Test_OcrFDF to collect the applicants' data.

Use the OCR Entity as the base entity of the flow and include all its business entity extensions in the data model: applicantAddress, applicantData, and applicantVehicleCard.

Create the following entity form steps and transitions.

Order Step Name Flow Control: Default Navigation Rule
1 Start  
2 Personal Info  
3 Success Close Flow.
Navigate to Homepage.
4 Fail Close Flow.
Navigate to Homepage.
5 Expired Close Flow.
Navigate to Homepage.

Configure the flow steps as follows:

Step UI Configuration

Start

This is the initial step of the flow where the applicant selects the type of identity document to be scanned.

In the UI, include a welcome message and the ocrType attribute.

Personal Info

This step collects applicant contact information and triggers the OCR.

In the UI, include the following attributes: applicantNo, applicantId_email, applicantId_phone, and applicantId_name.

In the Advanced section, add the following code in the After Section Save tab:

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// For Ecosystem SysPack 2.5.0 and later, use:
var dfpHelper = ebs.importClientScript('FTOS.ECOS.Utils');

// Prior to Ecosystem SysPack 2.5.0, use:
// var dfpHelper = ebs.importClientScript('FTOS.DFP');

ebs.removeFormEditButton('ebsContainerContent');
context.stopNextNavigation = true;
    
var entitydata=ebs.getCurrentEntityData();
var typeOCRId = entitydata.FTOS_Test_OCR_ocrType_displayname;

var flowSettingsName = formData.FlowSettings;
var params = {
    flowSettingsName: flowSettingsName,
    processorSettingsType: 'OCR',
    processorSettingsName: 'FTOS_Test_OCR_' + typeOCRId
};
var recordId = formData.id;
var componentName = 'FTOS_DFP_OCR'; 
dfpHelper.loadComponent(componentName, params, recordId, true);

Success

This step displays the information collected in case of a successful OCR and allows the applicant to further edit the fields.

In the UI, include the following attributes, preferably grouped into three sections:

  • Applicant data attributes: applicantId_nationality, applicantId_name, applicantId_firstName, applicantId_lastName, applicantId_PIN, applicantId_birthCountry, applicantId_dateOfBirth, applicantId_placeOfBirth, applicantId_BirthDistrictBody, applicantId_gender, applicantId_pictureOcr, applicantId_IdIssueDate, applicantId_IdCardSeries, applicantId_IdIssueInstitution, applicantId_IdExpirationDate, applicantId_IssuingCountry, applicantId_DrivingLicenceNo, and applicantId_DrivingCategory.

  • Applicant address attributes: applicantAddress_StreetName, applicantAddress_StreetNo, applicantAddress_IssuingCountry, applicantAddress_BuildingNo, applicantAddress_Stairway, applicantAddress_FloorNo, applicantAddress_ApartmentNo, applicantAddress_fullAddress, applicantAddress_City, applicantAddress_DistrictCode, and applicantAddress_IssuingCountry.

  • Vehicle identity card attributes: applicantVehicleCard_IdentityCardNumber, applicantVehicleCard_PlateNumber, applicantVehicleCard_Type, applicantVehicleCard_VehicleTypeDescription, applicantVehicleCard_VehicleTypeCategory, applicantVehicleCard_Brand, applicantVehicleCard_SeriesVersion, applicantVehicleCard_Model, applicantVehicleCard_VehicleIdentificationNumber, applicantVehicleCard_OwnerIsCompany, applicantVehicleCard_FirstRegistrationDate, applicantVehicleCard_RegistrationDate, applicantVehicleCard_VehicleWeight, applicantVehicleCard_MaxAllowedMass, applicantVehicleCard_EngineCapacity, applicantVehicleCard_FuelType, applicantVehicleCard_Power, applicantVehicleCard_Color, applicantVehicleCard_NumberOfSeats, and applicantVehicleCard_NumberOfStandingSeats.

Fail

This step is displayed if the OCR fails. Display a fail message in the UI.

Expired

This step is displayed if the OCR session expired. Display a session expired message in the UI.

In the form driven flow's Advanced section, in the Before Events tab, add the following code:

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if (sessionStorage.getItem("B2CSessionIdParam")) {
    formData.setSaveEndpoint("FTOS_Test_SaveOnboarding");
}

formData.FlowSettings = "FTOS_Test_OCR";