DCI Connectivity Tests

The DCI (Digital Cloud Infrastructure) Connectivity Tests processor allows users to test connectivity to the cloud services via a simple button test-panel.

NOTE  To be able to test connectivity for a given component, you will need to have that component installed / deployed (.xml / digital solution) and configured properly (endpoint / subscription key / appId etc.) in your web config / vault.

The tests are very helpful in identifying:

  • If your service configuration in the platform is bad.

  • If the destination is unreachable (cloud DCI services cannot be reached due to network settings).

The tests also verify the functionality for webhooks for the services that provide them. The test will call the DCI and the DCI will perform a webhook callback to the FTOS platform, identifying potential problems such as:

  • The DCI was unable to call client’s FTOS platform due to incorrect configuration on DCI side (invalid FTOS user / password / platform callback URL configured for client).

  • The DCI was unable to call client’s FTOS platform because it received HTTP 403 / 401. This happens when the FTOS platform does not accept incoming calls from the DCI.

To benefit from this functionality, you must import the DCI Connectivity Tests .xml package (< v22), or deploy the DCI Connectivity Tests Digital Solution (v22+), and have the service you wish to test configured in web config / vault.

If the result is Failure!, the exact error will be displayed in the platform server side logs (not browser console).