ncInstalling Co-browsing

1 Install the SysPacks

Make sure you have the SysPacks v.22.1.1000 installed on your system. To do so:

1. Using a web browser, log in to your FintechOS Community account.
2. Select the Relese Hub.
3. Open the FintechOS 22.S release.
4. Open the HPFI folder.
5. Download the SySDigitalSolutionPackages v22.1.1000.zip archive.
6. Unzip the archive and follow the instructions from the SysPacks Installation page,

2 Set up the Co-browsing Service Subscription Key

In Vault

Key Path	Key	Value
kv/<environment>/<FintechOS Portal instance>/app-settings	FTOSServiceCobrowsingEndpoint	DCS web app endpoint URL provided by FintechOS.
kv/<environment>/<FintechOS Portal instance>/app-settings	FTOSServicesCobrowsingAppId	ID for the Surfly Co-browsing service subscription.
kv/<environment>/<FintechOS Portal instance>/app-settings	FTOSServicesCobrowsingSubscriptionKey	Subscription key for the Surfly Co-browsing service.

The configuration required by Co-browsing consists of the following:

• Serilog Configurations

• EbsSqlServer: Connection string pointing to the database where configurations are stored.

In order to correctly identify the sub-account configuration, Co-browsing requires an extra configuration to be made. This helps retrieve the Surfly Api Key based on the subscription key. For this, an entry in the FintechOS management instance, the ApiKeyRelation entity has to be edited accordingly, similar to the image below:

3 Set up the Processor Settings

Configure the following ProcessorSetting:

{
    "SourceEntityName": "Entity_Name", 
    "QueueParameters": [
        {
            "ParamName": "Name",
            "ParamValue": "VideoQueue",
        }
    ]
}

• SourceEntityName is the entity from which the Co-browsing session is initiated.
• QueueParameters, the ParamValue is the queue value item of the Co-browsing session.