Installation

Follow the steps described below to perform an automatic installation of the Omnichannel Campaigns. This is a process of running install_SysPack.bat files on your environment.

IMPORTANT!  
You must run the script on the machine where Innovation Studio is installed.
Make sure you have access rights to Studio's database.

Dependencies

In order to install Omnichannel Campaigns 21.2.2300, the following needs to be installed first:

  • Innovation Studio minimum version v21.2.2.3

  • Standard SysPack minimum version v21.2.2000

  • FTOS.Foundation - Project

Pre-Installation Checklist

The SysPack has a unique constrain on the following entities: FTOS_MKT_AudienceSegments, FTOS_MKT_Audience.
If you have already moved data using the Configuration Data Deployment Package menu, then you probably have already configured some unique constraints.

Before running the script, make sure you:

  1. Disable the constraints that you have created on your environment, allowing the system to create the new one after Omnichannel Campaigns 21.2.2300 is imported.

  2. Use the new Configuration Data Definitions imported with the Omnichannel Campaigns 21.2.2300 file when you export the data.

Installation Steps

Make sure you have the SysPacks v.21.2.2000 installed on your system. To do so:

  1. Using a web browser, log in to your FintechOS Community account.
  2. Select the Relese Hub.
  3. Open the FintechOS 22.W release.
  4. Open the HPFI folder.
  5. Download the SySDigitalSolutionPackages v21.2.2000.zip archive.
  6. Unzip the archive and follow the instructions in the How to install FintechOS SysPacks v21.2.2000.pdf file to install the SysPacks.