Rejecting a Current Account

You can reject a current account contract, canceling it, when the deal with the customer drops. You can perform the cancellation either from a customer journey flow via API integration or from the Loan Management user interface.

Follow these steps to cancel the contract:

  1. Select a contract in Draft (or Version Draft) status.

  2. Change its status into Canceled.


  3. Click Yes to confirm your action.

If Loan Management performs all the validations successfully, then the current status of the contract changes to Canceled.

NOTE  You can't further use a canceled contract. Create a new contract, if you need to.